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Elegant Petals

Receipt of your flowers is deemed acceptance of the following policies unless
notified otherwise.

Preserving your flowers requires good planning. Please call 2 to 8 weeks before the
event to discuss flower types, care, and handling, We give one free consultation at our Design
Center before the event day. At that time you can make your final decision on your personal
keepsake.
Did you forget to call before your event?
No problem, please call as soon as possible so we can start the freeze dry process.

We accept Cash, Money Orders, and Personal Checks with proper identification.
Sorry for any inconvenience but we do not accept credit cards at this time.

Deposits are not refundable and are equal to 50% of keepsake chosen. If keepsake chosen
is less that $150.00 full payment must be made prior to Elegant Petals receiving of flowers.

.1. You are paying Elegant Petals to freeze dry your flowers.
2. Your Bouquet is disassembled for proper freeze drying techniques. Stems are cut from the
flowers and discarded. Bouquet handles are discarded.
3. Freeze dried flowers must be encased by Elegant Petals.
4. One free consultation is given to each client. Cancellations must be made within 8 hours of
appointment time or applicable charges will occur.

ELEGANT PETALS TERMS AND CONDITIONS:
1. Time frames for service:
A) Frame/keepsake selections must be made within 3 weeks of receipt of fresh flowers. I agree that
it is my responsibility to make keepsake selections on time. It is my responsibility to make final
pick-up of completed items within 15 days of notification of completion. After 15 days I will be
charged $5.00 per day, per keepsake. After 30 days all monies, flowers, and mementos will be
considered abandoned and become property of Elegant Petals and will be disposed of. All monies
paid will be forfeited.
B) I agree that it is my responsibility to deliver any mementos to Elegant Petals within 3 weeks from
receipt of flowers. Mementos not received within 3 weeks will be left out of display or I will be
charged for the time that the mementos are not at Elegant Petals. Elegant Petals is authorized to
use whatever materials and techniques necessary to properly mount any memento without regard to
damage, staining, or reversibility. When adding invitations, photos, or programs to a display it is a
good idea to bring two (2) in case of damage.
2.Damages: Elegant Petals is not responsible for loss of my flowers or mementos in an occurrence
such as, buy not limited to fire, storm, loss of electricity, flood, mechanical failure or any
circumstances beyond Elegant Petals control. All damages to keepsake must be reported within 24
hours of receipt of keepsake.
3. Privacy: Elegant Petals reserves the right to use photographs of my flowers before and after
completion for the purpose of display, exhibition, contests, web site display, and any other similar
marketing purposes.
4. Longevity: Due to Mother Nature flowers may change color slightly. Over a period of time they
take on a more Victorian shading. Color enhancement may be used. Fresh foliages in your flower
design may be substituted with silk. Nevertheless no guarantees will be made as to the shelf life.
5. Required Deposits and Payments: A non-refundable payment is required before flowers are
preserved. This deposit will be applied to you completed keepsake. Any balance due must be paid
in full before keepsake is released. Any check that is returned will be subject to a $30 fee,
thereafter cash only. Cash, Money Orders, and Personal Checks are accepted by Elegant Petals.
6. Changes to Keepsakes: I understand that changes in design to completed keepsakes may not be
possible without damage to flowers or memorabilia. Elegant Petals will seek to fulfill your spoken
desires when designing your keepsake but should your desire change due to personal taste once
your keepsake is completed, there will be a prepaid non-refundable minimum fee of $75 plus an
hourly rate.
7. Agreement: I give Elegant Petals my permission to preserve the flowers delivered to them on this
date using their best judgment for preservation. I also give permission for Elegant Petals to create all
floral keepsakes concerning this order using their best judgment for design. Any preferences for
flower design or memorabilia design are to be in writing and submitted to Elegant Petals on this
date. In the case that framing or keepsake selection and design is made at a future date concerning
this order, the following shall apply: Any preferences are to be in writing and submitted to Elegant
Petals on the date of selection. Please note that all preferences may NOT be met.

Although we try to accommodate all request, final design decisions are made by Elegant Petals
Floral Preservation.

8. Return Policy: Freeze-drying costs and all sales are final.

Elegant Petals reserves the right to refuse any order for any reason.

Floral Preservation

636-527-3136